Executive Management Review & Quality Dossier
ISO/IEC 17025:2017 Clause 8.9 & ISO 15189 Clause 8.9 periodic review of all 15 mandatory inputs, suitability, resource adequacy and improvement actions.
Management Review Minutes: MRM-2026-ANNUAL
ApprovedISO/IEC 17025:2017 Clause 8.9.2 Mandatory Review Inputs
Evaluation of annual quality targets, turnaround time adherence, and customer delivery standards.
Comprehensive vertical and horizontal audits across technical and management requirements.
5-Whys root cause investigations and verification of corrective action effectiveness.
Participation in accredited proficiency testing rounds (ISO 13528 / ISO 17043).
Levey-Jennings control charts, multi-rule Westgard evaluation, and CRM recovery tracking.
Annual blind testing, peer-witnessed authorizations, and continuous professional training.
Metrological traceability to SI units, multi-point calibration curves, and preventive maintenance.
External referral lab accreditation scope verification and customer consent compliance.
Formal complaint intake, independent investigation, and turnaround resolution within SLA.
Clause 8.9.3 Executive Decisions & Mandatory Action Plan
The Laboratory Management System is fully suitable, adequate, and effective, operating in strict conformity with ISO/IEC 17025:2017 and NABL criteria.
Resources are adequate for ongoing testing operations. Authorized capital expenditure for replacement of HPLC Autosampler and approved recruitment of 2 senior analytical chemists.
Assigned Quality Improvement Actions:
| # | Standard Clause | Action Description | Responsible Officer | Target Date | Status |
|---|---|---|---|---|---|
| 1 | Clause 6.4 (Equipment) | Procure replacement autosampler for HPLC system LC-01 to mitigate repeat injector seal wear. | Vikram Patil (Equipment Manager) | 2027-01-13 | In-Progress |
| 2 | Clause 7.2 (Methods) | Validate and submit NABL scope extension for PFAS trace analysis in drinking water per EPA 537.1. | Dr. Rajesh Varma (Technical Manager) | 2027-03-13 | Open |
| 3 | Clause 8.3 (Controlled Documents) | Complete annual periodic review of all SOPs under Environmental and Chemical departments. | Meenakshi Sundaram (Quality Manager) | 2026-12-13 | In-Progress |